Please allow 1-3 business days for order processing, pending product availability and payment verification. Please confirm that all order details are correct before completing the checkout process.

You will receive an automatic confirmation email once your order has been placed. If you do not see the order confirmation within a few minutes of ordering, please check your spam email folder.

Please note that all orders are reviewed by our security team and can be cancelled by EL DRACO at any time.

Once your order has been processed by our fulfilment team, you will receive a shipping confirmation email with tracking information enclosedAll orders are shipped via SendlePlease note that during the COVID-19 pandemic, Sendle is unable to require signatures to ensure carrier and customer safety. 

Orders may experience shipping delays during public holidays.

Please note, EL DRACO does not ship on weekends or major holidays.